Are batteries included with my order?
No. Due to restrictions on posting batteries to certain countries, batteries are not included in your order.
What batteries do the clocks take?
1 x AA battery, rechargeable ones are more eco-friendly.
How long does the battery last?
Depending on the brand, the battery can last for up to a year.
Are the clocks easy to install?
Yes, installation is straight forward. All wall clocks come with a brass toothed bracket that hangs securely on a single screw attached to your wall, with the appropriate wall fixing.
Be sure to use plasterboard wall fixings when installing onto a stud wall.
How do I keep my clock clean?
We recommend lightly dusting your clock or using a small brush vacuum cleaner attachment, ensuring that you take care when cleaning around the clock hands.
Does the clock mechanism come fitted to the clock?
Clock mechanisms and hands are packaged securely in the main parcel to keep them from being damaged in transit. All clocks come with detailed step by step instructions on how to install the mechanism, secure the hands and set the correct time.
How long does it take to make and despatch an order?
All clocks are handmade to order within 5 – 7 days. How quickly they arrive with you will depend on the type of postage selected at the checkout.
Can I choose a particular style of clock but order it in a different colour?
Yes, if you would like a different design combination to any of the listings on the website, please email your request to firstname.lastname@example.org, we will be more than happy to help.
Can I order a clock in a colour that suits my interior décor?
We would be very happy to help you add that personal touch to your purchase. Please email admin@abouttimedesign to discuss your requirements.